Point of Contact
The Merch Club
support@themerchclub.ca
Phone number
(604) 260-6291
FAQ
To make changes to your order, please reach out to support through the helpdesk.
Please note we can only change orders that have not been processed for shipping yet.
Once your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order.
Once you have placed your order, we will send you a confirmation email to track the status of your order.
Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).
Additionally, you can track the status of your order from your "order history" section on your account page on the website.
Because of the nature of Print on Demand we can only accept returns if the product is faulty in any way. Please contact us for more info.
You can purchase on our website using a debit or credit card.
We additionally offer support for Paypal, Amazon Pay, Apple Pay, and Google Pay.
You can chose these payment methods at checkout.